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Privacy Policy

Last updated: 01 March 2026

CTRL ALT DEL SOLUTIONS SRL ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect personal data when you visit our website or interact with our services. By using this website, you acknowledge that you have read and understood this Privacy Policy.

1. Company Information

CTRL ALT DEL SOLUTIONS SRL

39 Onestilor, Santandrei

Bihor County, Romania

Registered with the Romanian Trade Registry under no. J05/2718/2019

Tax Identification Number: 41954093

Email: hello@blackbirdhorizons.com

Representative: Dan Morar

2. Definitions

  • Personal data: Any information relating to an identified or identifiable natural person.
  • Processing: Any operation performed on personal data, including collection, storage, use, disclosure, or deletion.
  • Data subject: A natural person whose personal data is processed.

3. Principles of Data Protection

We process personal data in accordance with the General Data Protection Regulation (GDPR) and follow these principles:

  • Lawfulness, fairness, and transparency
  • Purpose limitation
  • Data minimisation
  • Accuracy
  • Storage limitation
  • Integrity and confidentiality

4. Personal Data We Collect

We may collect the following types of personal data.

Information you provide directly

When you contact us or request information, we may collect:

  • Name
  • Email address
  • Company name
  • Message content

Information collected automatically

When you visit the website, we may collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access

This information is collected to maintain the security and functionality of the website.

5. How We Use Your Personal Data

We process your personal data for the following purposes:

  • Communication: To respond to inquiries or requests submitted through our website.
  • Business relationship management: To communicate regarding potential services, proposals, or collaborations.
  • Service delivery: If you become a customer, we process personal data necessary to provide our services and manage contractual relationships.
  • Legal compliance: To comply with applicable laws, accounting obligations, or legal requests from authorities.
  • Website security: To maintain the security and proper functioning of the website.

6. Legal Basis for Processing

We process personal data based on one or more of the following:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests, such as maintaining the security and operation of our website

7. Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes described in this policy. Where required by law (for example, accounting regulations), certain data may be retained for up to 10 years. After this period, data will be securely deleted or anonymised.

8. Sharing of Personal Data

We do not sell or rent personal data. We may share personal data with:

  • Service providers supporting our operations (for example, hosting providers)
  • Professional advisors
  • Public authorities where legally required

All third parties are required to process data in accordance with applicable data protection laws.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or disclosure. These measures include:

  • Secure HTTPS communication
  • Access control policies
  • System monitoring and vulnerability management
  • Secure hosting infrastructure

While we strive to protect personal data, no internet-based system can guarantee absolute security.

10. Your Rights

Under GDPR, you have the following rights:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to object to processing
  • Right to data portability
  • Right to withdraw consent at any time
  • Right to lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the details below.

11. Cookies

Our website may use cookies or similar technologies to improve functionality and user experience. Cookies may be used for:

  • Website performance
  • Security monitoring
  • Basic analytics

You may control or disable cookies through your browser settings.

12. Processing of Minors' Data

This website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that personal data from a minor has been collected without appropriate consent, we will delete it promptly.

13. Contact

If you have questions regarding this Privacy Policy or wish to exercise your rights, please contact us:

Email: hello@blackbirdhorizons.com

You may also contact the Romanian data protection authority if you believe your rights have been violated.

14. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with the revised effective date.